General Booking Policy
Certain destinations may have different travel guidelines for specific times
during the year. Please abide by all laws and guidelines as applicable.
Policies are booking-specific and will be informed to the guest at the time
of booking or upon Check-In.
Reference to SR. PALACE (ayodhya-hotel.com) includes its affiliates, employees, and officers. “Hotel” refers to the
hotel or home in which you have made a valid booking through SR. PALACE.
Check-in Policy
- The primary guest must be at least 18 years of age to check in.
- Standard check-in time: 12 noon.
- Valid photo ID required for all guests above 18 years.
-
Accepted IDs: Aadhar Card, Driving License, Voter ID, Passport (PAN card
not accepted).
Early Check-in and Late Check-out
Early Check-in Charges
| Check-in Time | Charges |
|---|---|
| Before 6 AM | 100% charges for one day |
| 6 AM - 10 AM | 0% to 30% of previous day’s rate |
| 10 AM - 12 Noon | Complimentary |
Late Check-out Charges
| Check-out Time | Charges |
|---|---|
| 11 AM - 1 PM | Complimentary |
| 1 PM - 5 PM | Up to 30% of the room rate |
| After 5 PM | 100% of the room rate |
Other Policies
Safety and Security
-
Guests are advised to lock their room doors securely and are responsible
for their personal belongings. -
Bringing hazardous or illegal items into the hotel premises is strictly
prohibited. - Hotels comply with necessary fire safety regulations.
Conduct and Behavior
- Guests must maintain reasonable noise levels to avoid disturbing others.
-
Guests are responsible for any damage to hotel property caused by them or
their visitors.
Alcohol and Substance Use
- Policies regarding alcohol vary by establishment.
- Possession or use of illegal substances is strictly prohibited.
Payment and Cancellation Policies
- Hotels accept cash, credit/debit cards, and digital payments.
- Cancellation terms vary by booking type.
Parking and Vehicle Policies
- Parking availability varies; some hotels charge a fee.
- Guests must park in designated areas.
Additional Services and Amenities
- Room service available during specific hours.
- Paid laundry services may be offered.
- Wi-Fi availability depends on the hotel.
Governing Laws
Any disputes will be governed by the laws of Uttar Pradesh, with
jurisdiction in local courts.
